Domaine Des Remparts Hotel & Spa

We booked our stay for seven nights and, just before arriving, also recommended this hotel to our friends from Holland, who stayed here two weeks before us. From the moment we arrived, we were warmly welcomed, and we immediately liked the property. Our room was spacious and comfortable, and the location was great, with our taxi driver available daily. The service during breakfast, lunch, and dinner was excellent, and we truly appreciated how hard everyone worked, especially during Ramadan. During our last dinner, there was a small incident, but it was quickly resolved with great care, which we really appreciated. As frequent travelers who value comfort, luxury, good service, hospitality, and great food, we’d like to share a few suggestions for improvement. The fitness area photos on Booking.com show a weight machine, but in reality, the gym only had cardio equipment. Additionally, some of the cardio machines made excessive noise, making them unusable. The quality of lunch by the pool was disappointing and overpriced, which was surprising since the food at your other restaurant was excellent and more affordable. We highly recommend focusing more on the lunch restaurant, especially since there are no alternatives nearby. Breakfast was exactly the same every morning, with no variety. Offering more options would enhance the experience for guests staying multiple days. When we requested a few Moroccan cookies, we were told they weren’t for sale but would be provided. However, we were later charged 90 dirhams without prior notice. Small details like this can impact the guest experience, especially in a location with limited dining options. Overall, we enjoyed our stay. Whether we return or recommend the hotel will depend on improvements in these areas. Thank you for your hospitality, and we appreciate your consideration of our feedback!

The staff were super friendly and helpful. The ambience was perfect; the decor was great and the background music was excellent - the right vibe for a relaxing break. The facilities from the heated pool to the tennis court to the pool table were perfect for family fun time too.

This is our 2nd visit to the hotel and we absolutely love it! Beautiful setting, only 30 odd rooms so not too crowded. The breakfast is great, all freshly cooked and you can sit outside in the beautiful garden. The staff are fantastic, such great service and lovely people. We stayed at the hotel during the day and then in the evening would travel out to dinner all over Marrakech! Great holiday and we will be back again next year!!

Very comfortable and clean. Breakfast was amazing with great selections. Food was fantastically presented. Free shuttle offered at various times into Marrakesh centre. Great option having both the heated and non-heated pools. Great place for a relaxing few nights. Staff were so friendly and accommodating.

We loved our 5 days (30 Dec.- 4 Jan)! We are lucky to travel often with our family and compare. The hotel is very beautiful , not too big and provides a personalised service. The staff was ultra friendly and attentive. They try to make each of their guests feel as Kings and this was more than successful as far as we were concerned. On New Year's Eve, there was a DJ, and 2 local bands. Wonderful ambiance in a very family atmosphere. By the way, the charismatic owner and his family were also there. It was now our fourth time in Marrakesh in the last 3 years and next time we will certainly book again!